jarum77 Privacy Policy – User Data Protection

This document explains how jarum77 collects, uses, stores, and protects the personal data of users who access our platform. We are committed to safeguarding the privacy of every Indonesian user to a transparent and accountable standard.

Last updated: 2024. This policy applies to all registered users and visitors to the jarum77 platform.

Account Data Protected • IDR Transaction Encryption • We Do Not Sell Data to Third Parties • You Are in Control of Your Data • Cookies Can Be Managed • Indonesian User Privacy Is Our Priority • Account Data Protected • IDR Transaction Encryption • We Do Not Sell Data to Third Parties • You Are in Control of Your Data • Cookies Can Be Managed • Indonesian User Privacy Is Our Priority •

1. Data We Collect

When you register and use the jarum77 service, we collect several categories of data required to operate the platform securely and efficiently. The main categories of data collected include account information, device data, payment information, and usage data.

Account information covers your full name, email address, phone number, date of birth, and official identity documents submitted during the KYC verification process. This data is required to confirm that the account belongs to a legitimate individual who meets the platform's minimum age requirements.

Device and browser data covers IP address, device type, operating system, browser version, and session data. This information is used for security purposes, detection of unusual activity, and improving platform performance across the range of devices used by Indonesian users.

Payment information covers bank account or digital wallet details (OVO, DANA) used for transactions in Indonesian Rupiah (IDR). We do not store full account numbers — only the data needed to verify and match the identity of the account holder.

Usage data covers pages visited, games accessed, session duration, and interactions with platform features. This data is aggregated and used to understand usage patterns in order to improve the overall user experience.

A user accesses the mobile casino platform while enjoying coffee at a café in Vietnam

2. Purpose of Data Use

Data collected by jarum77 is used solely for platform operational purposes and to improve the service we provide to users. We do not use your data for purposes beyond those described in this policy without your explicit consent.

The primary purposes for which we use data include: processing account registration and verification, processing financial transactions in IDR, fraud prevention and account security, personalizing content and recommendations based on your usage preferences, and fulfilling applicable legal obligations.

We also use contact data (email address and phone number) to send you important account-related information, such as transaction confirmations, security notifications, and platform policy updates. Users can manage their communication preferences through the account settings after logging in.

Aggregated and anonymized data about usage patterns may be used for internal analysis and the development of new features, but only in a format that cannot directly identify any individual.

3. Cookies and Tracking Technologies

The jarum77 platform uses cookies and similar technologies to enhance the user experience, keep login sessions active, and analyze visit patterns. Cookies are small files stored on your device by your browser and can be managed according to your preferences.

There are several types of cookies we use. Essential cookies required for the platform to function correctly, including maintaining login sessions and processing transactions securely. Without these cookies, the service cannot operate normally. Analytics cookies help us understand how users interact with the platform so we can make targeted improvements.

You can configure or decline cookies through your browser settings. Please note, however, that disabling essential cookies may disrupt platform functionality, including the ability to log in and complete transactions. For technical guidance on managing cookies in popular browsers, please refer to the documentation for the browser you use.

4. Data Storage and Security

jarum77 applies reasonable technical and organizational measures to protect users' personal data from unauthorized access, disclosure, alteration, or accidental deletion. This includes the use of encryption for sensitive data, including payment information and account passwords.

User data is stored on servers protected by strict access controls. Only personnel with a legitimate operational need may access user data, and they are bound by confidentiality obligations. Internal access to personal data is logged and monitored on a regular basis.

Although we apply comprehensive protections, no security system can guarantee 100% is protected against every threat. Users are also responsible for maintaining the security of their own accounts by using strong passwords, not sharing login credentials, and reporting to us immediately if they suspect any unauthorized access.

Personal data is retained for as long as a user's account is active and for as long as necessary to fulfill legal obligations or resolve disputes. Once an account is closed and the mandatory retention period has ended, data will be deleted or anonymized.

5. Sharing Data with Third Parties

jarum77 does not sell users' personal data to any third party for commercial purposes. However, in certain operational contexts, data may be shared with trusted partners who help us run the platform's services.

Third parties that may receive data include: payment service providers and IDR transaction gateways that process deposits and withdrawals, licensed casino game providers that operate game content on our platform, and technical infrastructure service providers such as hosting and network security providers. All of these partners are bound by confidentiality agreements and are required to handle data in accordance with protection standards equivalent to our own policy.

Data may also be disclosed to competent legal or regulatory authorities when there is a formal request based on applicable laws and regulations, or when it is necessary to protect the security of the platform and other users from fraudulent or illegal activity.

6. User Rights Over Personal Data

As a user of the jarum77 platform, you have a number of rights with respect to the personal data we hold about you. We respect these rights and will endeavor to process related requests within a reasonable timeframe.

Right of access: You may request a copy of the personal data we hold about you. This request can be submitted via our support email and will be processed after identity verification.

Right of rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request an update. For certain types of data, updates can be made directly through the account settings after logging in.

Right of erasure: You may request the deletion of your personal data, which is typically processed alongside an account closure request. Please note that some data may need to be retained to fulfill legal obligations or resolve ongoing disputes.

Right to restriction of processing: In certain circumstances, you may request a restriction on how we process your data. To submit a request related to any of the rights above, please contact our support team via the email listed in the footer of this page or visit FAQ page page for more information.

7. Policy Changes and How to Contact Us

jarum77 reserves the right to update this Privacy Policy at any time to reflect changes in data management practices, service updates, or compliance with new regulatory requirements. Any changes will be published on this page with a revised update date.

Users who continue to use the platform after policy changes are published are considered to have accepted the latest version. We recommend that you check this page periodically, especially after receiving an update notification from us at your registered email address.

If you have questions about this Privacy Policy, wish to submit a request regarding your personal data, or have concerns about how we handle your information, please contact our support team by email at: [email protected]. We will endeavor to respond to all inquiries within a reasonable timeframe.

For general questions about your account, transactions, and platform usage, please visit FAQ page which contains answers to the most frequently asked questions from our users.

Still Have Questions About Your Privacy?

Our team is ready to help with any data and privacy questions. Visit the FAQ for quick guidance, or register an account to start using jarum77 services.

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